Your complete website solution provider
Based in Australia, Virtual Creations offers website development, web hosting, domain name registration and 24/7 friendly support.

Latest News RSS

27 Jun 2010 · Business as Usual
Our winter holidays are over, and full development services are resumed more...

31 May 2010 · Virtual Creations holiday availability
Virtual Creations will be on holidays starting from June 3rd. Get your support requests in NOW. more...

28 Apr 2010 · Winter Holidays Approach!
The Virtual Creations office will be closed for most of June. Please get your development requests in soon. more...

23 Apr 2010 · Introducing our new Platinum Hosting package
Virtual Creations is proud to announce the launch of our new "Virtual Platinum" hosting package. Hosted in Australia, offering both Linux and Windows hosting, it provides an unprecedented 25Gig of disk space and bandwidth! more...

More news...

Virtual Creations is hiring!
We need experienced sales staff to start immediately in all capital cities in Australia. Contact us with your résumé!

Support

We know that websites and email can be critical to your business's continued smooth operation,
so we provide 24-hour support, 7 days a week.

Support options

If you would like to take advantage of our superb support, you might like to change your Self-Managed Hosting Package to a Full-Service Hosting Package.
Alternatively, If you would like to save money on support, you might like to:
- upgrade your website to one you can maintain yourself, using our unique virtualCMS technology.
- change your Full-Service Hosting Package to a Self-Managed Hosting Package.

Support Area

Our dedicated support area is here: billing.virtualcreations.com.au. Visit our support area to...

Open a support ticket to get your problems solved or questions answered
Read knowledgebase articles on how to get the most out of your hosting account or deal with common problems

Contact Support

If you have a technical issue with your website, domain name or hosting account, please feel free to contact us anytime, day or night:

Email: support@virtualcreations.com.au
Telephone: 02 8005 4277 (from outside Australia: +61 2 8005 4277)

Hosting Account Information

For technical details and help about setting up and maintaining your self-managed hosting account, please visit our Hosting Account Information page.

Invite our support technicians onto your computer

Occasionally it is necessary to get an expert to log onto your computer and diagnose whatever problem you're experiencing. Virtual Creations has developed a small program that you can download to you (Windows) computer that when you run it will allow one of our technicians to log into your computer across the Internet.

Click here to download the program
Select the "Save" option to save the program to your computer's desktop
Locate the program on your desktop (it's called InviteVirtualCreations.exe) and run it (double-click on it)
Contact us to ensure that one of our technicians are ready to accept your invitation
Double-click the words Invite Virtual Creations to share your desktop
Sit back and watch us as we solve your problem for you!

If you ever need us to help you again in the future, simply repeat steps 3-6.