Your complete website solution provider
7 Jul 2014 · Hosting Price Increases
21 Feb 2013 · Holidays commence in 24 hours
We know that websites and email can be critical to your business's continued smooth operation,
so we provide 24-hour support, 7 days a week.
Support AreaOur dedicated support area is here: billing.virtualcreations.com.au. Visit our support area to...
Contact SupportIf you have a technical issue with your website, domain name or hosting account, please feel free to contact us anytime, day or night:
Hosting Account InformationFor technical details and help about setting up and maintaining your self-managed hosting account, please visit our Hosting Account Information page.
Invite our support technicians onto your computerOccasionally it is necessary to get an expert to log onto your computer and diagnose whatever problem you're experiencing. Virtual Creations uses a small program that you can download to your (Windows) computer that when you run it (no installation required) will allow one of our technicians to log into your computer across the Internet.
If you ever need us to help you again in the future, simply repeat steps 3 to 5.